Services – Chauffeur Service
A journey that belongs to you.
On the move. Undisturbed.
For executive board offices, executive assistants and travel managers.
Twelve locations in Germany, just one point of contact.
Service
One welcome. One point of contact.
A chauffeur service brings collection, route and handover together into a single process. Its organisational standard can be described precisely: punctual arrival at the agreed place, consistent vehicle quality even across recurring bookings, and a single point of contact for the entire business relationship.
Silvervision runs chauffeur journeys as a continuously managed relationship: one point of contact, reliable partners, no replacement vehicle.
What happens between two appointments shapes the outcome of both. In the rear, people prepare, take calls, think. Silvervision provides vehicles in which this space works: shielding, the chauffeur's discretion, an interior that matches the occasion.
Occasions.
Four occasions. One standard.
Whatever the occasion, the operational basis stays the same.
Airport pick-up
From arrival
to the first appointment
Airport pick-up or station transfer is the most common reason for booking. The chauffeur waits for the arrivals at the agreed point, takes the luggage and drives directly to the next appointment or to the hotel. Flight-number tracking is standard; a name board on request.
Full-day chauffeur
Availability across the entire business day
When the day is planned loosely, when short windows open up between meetings, when waiting time arises at the conference venue — the full-day chauffeur is available for the entire booking period. Standing time counts as part of the booking, not as an additional item. One vehicle, one chauffeur, one continuous daily framework.
Multi appointment
Several appointments
on one day
Several business appointments on one day, spread between locations or across a city. The chauffeur takes the travellers from appointment to appointment – no searching for parking, no changing taxis, no time lost at the entrance. The journey between appointments becomes the final window for preparation.
Representation
Occasions with
impact
Industry evenings, award ceremonies, receptions after conferences, representational appointments in the city. The vehicle is part of the appearance, from the hotel to the event venue and back. Mercedes S-Class, Audi A8, a chauffeur who knows the area and the approach routes.
Scope of service
What a journey includes.
Three areas that support every journey. No add-on services, no packages – the scope is the standard.
Planning
Dedicated point of contact
One name, one number, one responsibility. From enquiry to invoicing, the executive assistant speaks with the same person.
Route check before departure
Every route is checked before the journey for traffic, roadworks and events. The routing is current on the day of the journey, not on the day of booking.
Flight-number tracking
For airport transfers, the flight number is tracked in real time. Delays and early arrivals shift the pick-up time automatically – without checking back with the executive assistant.
Vehicle
Mercedes S-Class, Audi A8 and V-Class
Mercedes S-Class, Audi A8 for one to three people, V-Class Superior for up to five. Both classes are configured exclusively for Silvervision – interior appointments, care, maintenance condition.
Written vehicle commitment
Every vehicle is committed by name before the journey, with images and registration. No referral to third parties, no later changes. The executive assistant sees, before booking, what will be at the door.
A workplace in the rear
Power sockets, climate control. The interior is set up as a workspace – calls, preparation and reading work as they would at a desk.
Process
Punctual arrival, ahead of time
The chauffeur is at the meeting point ten minutes before the agreed pick-up time. For security-sensitive appointments, earlier. The travellers do not wait at the kerb.
Luggage assistance
Luggage is taken by the chauffeur – from the reception area to the vehicle, from the vehicle to the hotel. The travellers keep their hands free for the call and the appointment.
Local knowledge
Approach routes, underground car parks, rear entrances – the assigned chauffeur knows the city. Arrival is at the right entrance, not at the main portal with the longest way into the building.
Process
How a journey works
From the first enquiry to invoicing, Silvervision works to a fixed process. Every step is defined, every step is in writing.
01
Enquiry
Date, time, pick-up and destination, number of people, any particular requirements. Within a few hours, the enquiry produces an initial reply with a vehicle recommendation and terms.
02
Confirmation
The confirmation is in writing, with vehicle class, booking period and terms. For recurring bookings under framework agreements, the pricing structure is on file — the confirmation refers to the agreed standard.
03
Vehicle commitment
Before the journey, the specific vehicle is committed by name – with images, registration and the name of the chauffeur. No referral to third parties, no later changes. The executive assistant sees, before departure, what will be at the door.
04
Delivery
Punctual arrival, handover, journey. On request, the executive assistant receives a brief confirmation afterwards – collection, handover, anything of note. Invoicing is by individual invoice or, under framework agreements, as a quarterly collective invoice.
Reference
4
Locations
38
Journeys
1
Framework agreement
Four locations. 38 journeys.
One framework agreement.
A DAX-listed group headquartered in Westphalia, with offices in Munich, Frankfurt and Hamburg, was looking for a chauffeur service for board level and the management functions immediately below it. The requirement: identical vehicle quality at every location, a single booking logic across all locations, and one central point of contact for the entire relationship.
Silvervision set up a framework agreement with a defined pricing structure, a central booking address and uniform vehicle appointments at all four locations. 38 journeys in the reporting quarter – airport transfers, appointment-to-appointment bookings, full-day chauffeurs, representational appointments. A single collective invoice per quarter, itemised line by line. 38 journeys. Four locations. One standard.
Questions about the chauffeur service
What you should know before enquiring.
Eight questions that often arise ahead of a booking – answered precisely.
Standard bookings with two to three working days' notice are scheduled reliably. Short-notice bookings on the previous or same day are possible – where vehicles and chauffeurs are available, even enquiries within a few hours are fulfilled. For clients with a framework agreement, scheduling is coordinated across locations; short-notice enquiries are routinely accommodated there.
The concept
What sets Silvervision apart.
Four principles that accompany every journey.
Travel time as working time
A protected workplace on the move — from a phone call to a full conference with video link. What would otherwise be lost between appointments flows back into the working day.
Conversations kept among you
The interior is acoustically sealed and reserved solely for your group. Sensitive matters do not leave it.
A closed circle
On board there are only people authorised by you. No strangers. No uncontrolled boarding.
You set the route
Route, stops and points of boarding or alighting follow your instructions. Busy locations are avoided on request.
Anfrage
Speak with us.
Describe your requirement in a few lines — occasion, period, any particular requirements. We reply within 48 hours with an initial route proposal.